Axiell Collections

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Using Web Help

 

Click toc_closedbook in the Contents window pane to open a Web Help chapter.
Click a topic title behind toc_topic in the Contents pane to display the relevant Web Help text.
For comfortable reading, resize your browser window up to the right edge of the image above.
You can use the Ctrl+ keyboard shortcut to zoom in on the Web Help and Ctrl- to zoom out.

 

New Collections online Help

The current English version of the Collections online Help you see before you, has been revamped and moved to a different URL: http://help.collections.axiell.com/. To have your Collections application open that new version automatically, your application manager will have to make a simple change to the Collections settings.xml file: almost at the top of that file, the <Help>http://documentation.axiell.com/alm/collections/</Help> reference (which points to the current version) should then be replaced by <Help>http://help.collections.axiell.com/</Help>. After recycling the application pool, clicking the Help button in the main toolbar on the left, will open the new Help version if you're connected to the internet.
Note that the new version will only be present in English for now. If you make the change above and you click the Help button, you will always be redirected to that English version, regardless of the interface language currently active in Collections. Since the current Collections online Help is available in Danish and French too, users in those language regions are probably better off leaving the <Help> setting as it is, as this will still allow you to use the Help in your own language.

 

Customer service

Customers with a maintenance contract can visit the Axiell Customer Service Portal to report, view and update any issues they may have encountered in Axiell Collections. After login (the link is situated in the top right corner of the portal) you can change the interface language of the portal. If you don't have a login yet, please contact us via servicedesk@axiell.com.

 

Web Help version: 1.9.2.24

© Axiell ALM Netherlands BV (author/editor: Erik J. Lange), 2021. All rights reserved. Axiell Collections® is a product of Axiell ALM Netherlands BV.
The information in this document is subject to change without notice and should not be construed as a commitment by Axiell ALM Netherlands BV. Axiell assumes no responsibility for any errors that may appear in this document. The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such a license.
Though we are making every effort to ensure the accuracy of this document, products are continually being improved. As a result, later versions of the products may vary from those described here. Under no circumstances may this document be regarded as a part of any contractual obligation to supply software, or as a definitive product description.